Community and Parent Engagement Lead

OVERVIEW

Position

Community Engagement Officer

Job Code

Reports to

Head of School

Direct Reports

Division

EC-12

Department

ERI

Basic Function

A School Community Engagement Officer encourages positive connections between the school, parents, faculty, and the community. Responsibilities include developing engagement strategies, organizing events, addressing concerns, and collaborating with educators to enhance parental involvement. This role supports the development of the school community, promoting a collaborative and supportive educational environment.

KEY ACCOUNTABILITIES & ACTIVITIES

Scope

• Assists with the organizing and coordination of all school events and activities.
• Prepares communications and correspondence to current and prospective families in a timely and effective manner.
• Greets and assists all students, parents, and visitors in a friendly and professional manner.
• Leads and develops school tours for all prospective families.
• Acts as a liaison between the school, parents, and the community, addressing any concerns that arise, gathering feedback, and ensuring positive relationships.
• Supports the School Leadership Team with any necessary school engagement tasks.
• Works closely with the Communications Lead in supporting the School’s key communication materials (school announcements, standard communication templates, etc.).
• Track and report community engagement data.
• Ensure that all external-facing school platforms are updated with current school information.
• Manage all school membership subscriptions ensuring they are up-to-date.
• Supports the development of the annual school yearbook. 
• Work closely with platform systems such as Toddle, Open Apply, Classlink, etc.
• Supports general front office processes.
• Other duties as assigned.

BACKGROUND, SKILLS & QUALIFICATIONS

Knowledge, Skills, and Experience

• Ability to establish and maintain positive working relationships with school leaders, faculty, and staff, as well as parents and students.
• Knowledgeable on best practices regarding communications and marketing within a school setting.
• Experience with event planning and coordination.
• Highly motivated with strong organizational skills; able to coordinate multiple tasks at one time and take initiative.
• Strong communication and interpersonal skills (phone, email, in-person).
• Ability to perform general office duties.
• Preferably a background in education and/or working in a school system; Experience in parent engagement is ideal.

Qualifications

• 1-3 years’ professional work experience, preferably in a school setting.
• Bachelor’s degree in a related field.
• Masters Degree an additional advantage.