Customer Service Executive

Responsible for the daily sales of incoming leads for specific products of the company
 Managing incoming calls, answering calls professionally, providing
information about service offerings and handling inquiries from existing
clients.
 Keeping a record with details of inquiries, requests, complaints, comments
and following up with the people concerned to ensure that necessary action
is taken.
 Referring requests to the concerned people/teams.
 Building professional relationships with existing customers.
 Providing accurate and complete information as and when required.
 Supporting with maintaining and updating the database.
 Helping with research and generating sales leads.

 Proven Sales Track Record
 Good communication and interpersonal skills.
 Ability to work in a team.
 Proven customer support experience.
 Customer orientation and active listening skills.
 Ability to multi-task, prioritize and manage time effectively.
 Ability to work under pressure