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    Employee Services Supervisor

    Confidential Company

    Saudi Arabia

    Ref. JB1771492

    Job Description

    Purpose of the job
    Deliver and follow up on all the HR-related services to employees for the assigned Region
    or departments, and keep the records for the HR administration, in line with the HR and
    C&B policies, and ES guidelines and instructions, in order to ensure consistent delivery of
    employee services and a sound personnel administration.
    Key Accountabilities
    1. Employee Services
    Execute and follow up HR related questions, employee services (such as handling leave
    requests, coordinating business trips, following up on return from leave), and issue-solving
    for individual employees, in line with the ES and C&B policies, guidelines and instructions,
    in order to ensure timely and consistent delivery of employee services.
    2. Official documents
    Coordinate and monitor the issuing and renewal of official documents for employees (such
    as visa, passports and work permits), in order to ensure timely handling of these so that
    employees’ documents are compliant with regulations at all times.
    3. Government Relations
    Establish good work relationships with the relevant representatives of local government
    offices related to HR, to ensure easy entry when needed, and follow up on employees’
    problems with government units.
    4. HR information and communication
    Execute the required communication and ensure availability of information to employees
    (structural and on request) about C&B and HR policies, procedures and regulations, and
    distribute announcements, according to guidelines and instructions.
    5. HR administration
    Execute all required administration in line with ES procedures and instructions, and align
    with the central ES administration, in order to maintain a sound personnel administration
    and up-to-date personnel files for the employees in the Region/departments.
    6. Staff mutations
    Follow up on staff mutations (transfers, in/out) according to checklists and instructions.
    Job Description
    Approved By: Updated:
    Job Title: Employee Services Supervisor
    Function: HR&CA
    Department: Employee Services or Regional Sales
    Reports to: Regional Sales Manager and Manager ES(functional) , or Manager ES
    HR304 Director OD 16 Jan 2012
    7. Reporting
    Draft regular reports with statistics and information related to manpower and HR (such as
    staff turnover, Saudization, leave reporting, overtime reporting, progress reporting) and on
    special request, according to ES procedures and work instructions.
    8. Recruitment for branch
    Support management in recruitment for jobs at the branch/departments below grade 7,
    according to recruitment policies and procedures and aligned with the recruitment


    Educational level: Bachelors
    • Specific diploma/education: Administration, HRM or Customer Services
    • Minimal experience: 2 years in similar job
    • Languages: English+ Arabic and good computer background

    Job Details

    Job Location:
    Saudi Arabia
    Company Industry:
    Company Type:
    Employer (Private Sector)
    Job Role:
    Human Resources/Personnel
    Employment Status:
    Employment Type:
    Monthly Salary Range:
    Number of Vacancies:
    Job Ref.:

    Preferred Candidate

    Career Level:
    Mid Career
    Years of Experience:
    Min: 2
    Residence Location:
    Dammam,Saudi Arabia
    Bachelor's degree / higher diploma