Feild Service Technician

Job Description

Duties & Responsibilities:

Travel to Customer sites to inspect, install, commission, test calibrate, upgrade, repair, refurbish ARM/NOV Equipment /products Interface with relevant depts. To obtain a thorough understanding of NOV products and how they are safely operated , tested and calibrated. Prepare Service Report and ARM/NOV document(s) /procedure(s) at the end of the job and summarize the job performed details to the customer. Train customers on the safe and proper operation of these products. Investigate reported Equipment /product Problems /NCRs and initiate corrective action Conduct field operational analysis and surveys creating reports recommending approvements and optimisation of existing and future equipment /products. Provide Information, reports, feedback, redline drawings to both customers and ARM / NOV appropriate departments so that correct records of all actions are understood and maintained. Complete and submit field service documentation in a timely manner Participate in NCR investigations Perform other work-related tasks as assigned Good relationship with Client, Supplier & ARM/NOV global team members Comply with all ARM/NOV company QA and HSE policies and procedures.

SKILLS & EXPERIENCE REQUIRED:

Technical/ functional knowledge Knowledge of NOV supplied drilling equipment or industry equipment Good analytical skills with ability for problem solving Quality Focus Planning, including ability to plan and supervise workloads Communication - Excellent verbal and written communication skills Time management Customer Focus Technical Learning Patience Decision Making
Working under pressure.

Personal and Interpersonal skills:

• Handle the jobs as a lead Engineer

• Collaborating and working well together with others.

Diploma degree in a related field or relevant work experience