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    IT Assistant Manager/ IT Administrator

    Confidential Company

    Riyadh, Saudi Arabia

    Ref. JB1827171

    Job Description

    A glass factory based in Riyadh, Saudi Arabia is urgently looking for an experienced IT professional to fill the following post:

    IT Assistant Manager/IT Administrator (Microsoft Dynamic Expert) – 1

    Duties and Responsibilities:

    • Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications specifically in Microsoft Dynamics (ERP, CRM, etc. )
    • Monitors and maintains the use of the photocopiers, printers and scanners
    • Develops, maintains and monitors procedures for all server backups.
    • Monitors, plans, and coordinates the distribution of client/server software and service packs.
    • Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
    • Perform on-site and remote technical support.
    • Assist in the organization and inventory of all hardware and software resources.
    • Creates and maintains good technical documentation.
    • Provides emergency on-call support on a rotating schedule.
    • Performs other duties as assigned.
    • Designs, installs, upgrades, configure and repairs local and wide area network hardware and infrastructure.
    • Oversee network and server configuration maintenance and management.
    • Ensuring data is backed up on a regular basis.
    • Overseeing computer security and anti-virus updates etc.
    • Providing IT support to computer users within the office.
    • First port of call and initial troubleshooting of IT problems and resolving if possible
    • Logging all IT problems and resolutions.
    • Liaising and communicating with external support company.
    • Induct and train new staff on the computer systems and company policies.
    • Keeping the company website updated.
    • Ensuring that all software is properly licensed and up to date.
    • Input into IT policies and development.
    • Keep abreast of IT technology, maintain library of information.
    • Advising of training needs and courses available.


    • Above average knowledge in all Microsoft Dynamics applications.
    • Several years experience as IT Assistant Manager/ IT Administrator.
    • Able to work on your own and as a team member
    • Good time management and planning skills.
    • Possess good interpersonal and communication skills;
    • Advanced hardware and software troubleshooting skills.
    • Experience setting up and managing database.
    • maintains quality customer service skills, a strong work ethic and is a team player with the ability to work well independently.
    • Must possess above average organizational skills, excellent communication skills and can demonstrate problem solving skills.


    A Bachelor’s degree in computer and certificates in IT is a must with main focus in Microsoft Dynamics software and applications.


    Degree in Computer and IT

    Job Details

    Job Location:
    Riyadh, Saudi Arabia
    Company Industry:
    Manufacturing and Production
    Company Type:
    Employer (Private Sector)
    Job Role:
    Employment Status:
    Full time
    Employment Type:
    Monthly Salary Range:
    Number of Vacancies:
    Job Ref.:

    Preferred Candidate

    Career Level:
    Years of Experience:
    Min: 5
    Residence Location:
    Bachelor's degree / higher diploma