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    Marine Claims Officer

    Exel Saudi Arabia

    Jeddah, Saudi Arabia

    Ref. JB1996887

    Job Description

    Job Description
    Exel Saudi Arabia is currently looking to recruit a Claims Officer to manage, coordinate and resolve Claims & OSDR related issues and report progress of resolutions; providing effective communication, leadership in handling those matters with the customer.

    General Accountabilities
    •Review and validate claims with knowledge, experience, research and communication with intenal and external parties.
    •Handle invalid claims in accordance with contractual clauses, and follow up with internal & external parties.
    • Record and update the status of claims and gernerate reports on daily, weekly and monthly basis.
    •Maintain good working relationship with customer & their vendors and co-workers.
    •Perform special assignments for the company as needed.
    •Identifying issues, problems & opportunities, analyses cause & effect.
    •Hold effective meetings with the Material Management depts of the customer to resolve OSDR items in SAP

    Company Profile

    Who We Are:
    Exel - Saudi Arabia, today is part of Deutsche Post DHL family and represents DHL Supply Chain division in Saudi Arabia division

    In History:
    Our presence in Saudi Arabia starts with formal joint ventures with Olayan Group of companies established in early stage of 2002. The joint venture supports the operations of Olayan companies in Saudi Arabia also offers a broad range of contracted logistics services to other companies in the Oil & Gas industry such as Saudi Aramco in the Kingdom of Saudi Arabia. In addition to traditional warehousing and distribution, the company specializes in international supply chain management, MRO solutions, Lead Logistics Provider services, value-added, e-commerce, bonded warehousing, supply chain consulting and information management services.


    • Minimum of 1 year experience in Claims Management.
    •English written and speaking.
    • Good analytical and numerical skills.
    • Excellent organisational skills
    • Excellent interpersonal, leadership and planning skills.
    • Minimum 1 year experience in logistics industry
    •Highly computer literate (MS Office) and internet sense.
    •Highly adaptable and responsive to customer requirements

    •Bachelor Degree (Operations/Industrial/Business)
    •Marine Insurance course / certificate is a plus

    Job Details

    Job Location:
    Jeddah , Saudi Arabia
    Company Industry:
    Warehousing; Transportation; Shipping
    Company Type:
    Employer (Private Sector)
    Job Role:
    Employment Status:
    Full time
    Employment Type:
    Monthly Salary Range:
    Number of Vacancies:
    Job Ref.:

    Preferred Candidate

    Career Level:
    Mid Career
    Years of Experience:
    Residence Location: