National Operations Manager

Retailo Technologies is seeking an experienced and strategic National Operations Manager to oversee and lead the operational activities in Saudi Arabia. The National Operations Manager will play a crucial role in ensuring the efficient and seamless functioning of Retailo's operations across multiple regions, with a primary focus on Jeddah and Riyadh. This role requires a strong leader with a proven track record in operations management.

Key Responsibilities:

1- Strategic Leadership:

• Provide strategic guidance to the regional operations teams.
  

  
  

• Develop and implement comprehensive operational strategies to drive growth, efficiency, and customer satisfaction.
  

  
  

• Contribute to the development of the company's overall strategy for the Saudi market and align operational activities with strategic objectives.
  

  
  

2- Regional Oversight:

• Oversee operations in multiple regions, with a focus on Jeddah and Riyadh, ensuring that they align with company objectives and standards.
  

  
  

• Collaborate with Operations Leads in various regions to ensure they have the resources and support needed to succeed.
  

  
  

• Develop and manage budgets, monitor financial performance, and work towards profitability goals for the Saudi Arabia operation.
  

  
  

3- Team Leadership:

• Lead, mentor, and manage a team of Operations Leads and other operational staff.
  

  
  

• Foster a culture of excellence, teamwork, and continuous improvement among the operations teams.
  

  
  

4- Performance Improvement:

• Continuously assess operational processes and identify opportunities for improvement.
  

  
  

• Implement best practices to enhance operational efficiency and effectiveness.
  

  
  

• Monitor and report on the performance of all regional operations.
  

  
  

5- Resource Allocation:

• Allocate resources effectively to support the timely and cost-effective execution of operational tasks.
  

  
  

• Collaborate with various departments, such as logistics and supply chain, to ensure a streamlined workflow.
  

  
  

• Bachelor's degree in Business, Operations Management, or a related field (preferred).
  

  
  

• Proven experience in senior operations management roles with a track record of success.
  

  
  

• Proven experience of working in FMCG supply chains.
  

  
  

• Strong understanding of the Saudi Arabian market and business environment.
  

  
  

• Strong leadership and decision-making abilities.
  

  
  

• Excellent problem-solving skills and strategic thinking.
  

  
  

• Knowledge of the retail or e-commerce sector is a plus.
  

  
  

• Excellent communication and interpersonal skills.
  

  
  

Additional Information:

• This is a full-time position, and the National Operations Manager will report directly to the Commercial Director.