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    Order Taker (Food & Beverages)

    Kempinski Al Othman Hotel

    Khobar, Saudi Arabia

    Ref. JB2053691

    Job Description

    • To know VIP guest requests and follow up on regular guests.
    • Assists in keeping the logbook.
    • Assures that the telephone orders are taken in accordance with standards required.
    • Use upselling techniques.
    • Inform Room Service Manager for any special request or feedback from the guest.
    • Assists in establishing a guest history.
    • Responsible for updating his/her knowledge about the hotel facilities as well as menu or operational changes in other outlets.
    • Responsible for all aspects of cashiering procedures.
    • Responsible for ordering of in-room amenities daily as well as refreshment of them.
    • Assists in keeping general filing system
    • Responsible for restaurant reservations.
    • Coordinates with the kitchen if there is any special item need to be recommended.
    • Collects daily reports from Front Office and responsible for writing the information board including VIP rooms, names, occupancy, weather forecast etc.
    • Checks all the amenities and prepares set-up lists day by day, making sure that the amenity chart is up to date and that set-ups are correct and distributed.
    • Prepares refreshment orders.


    • Adaptability/ Flexibility
    • Concern for Quality
    • Initiative
    • Result oriented
    • Cross Cultural sensitivity
    • Customer Service orientation
    • Teamwork/Cooperation
    • Integrity
    • Self-Development
    • Listening and Oral Skills
    • well groomed
    • pleasant personality
    • punctuality
    • English fluent

    Job Details

    Job Location:
    Khobar, Saudi Arabia
    Company Industry:
    Company Type:
    Employer (Private Sector)
    Job Role:
    Support Services
    Employment Type:
    Full Time Employee
    Monthly Salary Range:
    Number of Vacancies:
    Job Ref.:

    Preferred Candidate

    Career Level:
    Entry Level
    Years of Experience:
    Residence Location:
    Saudi Arabia
    Max: 30