Job Description
Job Purpose: Checking Customers' Request for Quotations & communications, Preparation, Follow-up and Completion of All Depts. Quotations (Regular, Sp. Projects, Tenders), Sales Orders (ordered goods reservation to customers), Out bound Delivery, Invoicing, Coordinate Delivery & POD and making return of invoices (in case needed) under the stipulated Standard Operating Procedures of the company and Sales Admin department. Key Responsibilities:
Checking customers online and iportals, RFQs, POs, Transfer to concerned Sales & Sales Admin Dept, attend Sales personnel calls & requests (including after sales services) – through sales personnel & or / sales engineers
Receiving All Business Units, Request for Quotations from sales team and from Sp. Project / Tender sections, from Sp. Projects through fax and email and directly from office visiting customers. Listing in log-book all Request for Quotations and follow up…
Regular / Sp Projects Quotations / Tender Quotations Preparation in system and revision as well as cost analysis / preparation, getting approval from concerned sales managers, Regional Managers & Product / Business Unit Managers as per SD SOPs, as needed … Properly completing and filing Quotations if needed/ Tenders Quotations as per given Request for quotations
Follow up with Sales, MDT & Finance Entry of new Customers' Data / Follow up with BD Team & concerned for Latest Price List of Suppliers / Update Data
Archiving Hardcopies and Softcopies of Catalogues, submit to customer along quotations & Follow up
Customer Purchase orders receipt, evaluation and preparation of Sales Orders … follow up goods arrival, in coordination of concerned Sales arrange & complete Out Bound Delivery and forward / inform warehouse for issuing Invoice to customers. Similarly prepare Return Out Bound Delivery for goods received back at warehouse and inform warehouse to issue return voucher (Inclusive of Delivery Notes, Pre-Inspection Delivery doc, Pre-Invoice.. if needed & return of these documents)
Lead and Support juniors with Similar Business Units & Sections Working enviroment and follow up their progress
On the job supporting and training new employees Key Performance Indicators:
Timely Execution of Quotations (Regular / Sp Projects & Tenders Quotations), Sales Orders and OBDs for Invoicing & ROBDs for Reutrns _ without delay and without complaints of sales team and customers
Accuracy of Quotations (Regular, Sp. Project & Tender Quotations), Sales Orders, OBDs, ROBDs with minimal repeated jobs
"Attending customers & sales team calls with no or minimal abandoned calls"
Coverup of colleague during vacations or absence
Salesmen, Procurement and Warehouse Managers feedback
Job Details
- Job Location
- Riyadh Saudi Arabia
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified
