Social Media Community Lead

MediaMonks is looking for a Social Media Community Lead to join our ever-growing team. In this role, you will leverage your communication skills to drive forward the social media communication strategy for our client that is one of the largest mega-projects in Saudi Arabia.

Living on-site as a part of the client team near Tabuk, Saudi Arabia, you will be the face of the Middle East Monastery, working hand-in-hand with our ambitious client to build the first cognitive and smart city in the world.

• Make strategic decisions around campaigns
• Savvy and up to date with trends and updates across social channels
• Report on feedback and online reviews across various social media platforms - Facebook, Instagram, and Pinterest (channels might eventually change)
• Strategise content trans creation around the brand
• Work closely with data strategists to provide reports and optimisation opportunities
• Work collaboratively internally and with clients to ensure social channels are on brand at all times
• Stay up-to-date with digital technology trends.
• Identify actionable insights that lead to impactful content creation and optimisations
• Proactively pinpoint platform and daily content trends
• Know-how in analysis about the brand developing effective results for the KPI of the client
• Capable of feed-backing Copywriters and Art/Design considering both Creative and Social QA
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency
• Where necessary, work on content calendars and make them come true, including the timely publishing of social media posts:
• Provide engaging text, image and video content for social media accounts.
• Respond to comments and customer queries in a timely manner.
• Organise and participate in events to build community and boost brand awareness.
• Analyse the conversation around the brand daily.
• Identify actionable insights within consumer conversation that leads to impactful content creation and optimisations

• 5+ years of experience in Social Media, in roles such as Community Manager, Content Manager or Social Media Strategist/Lead
• Knowledge of social media good practices in terms of formats and tone of voice
• Ability to identify and track relevant community metrics
• Knowledge of metrics, social listening tools and digital reports.
• Experience in developing or implementing community manager strategies
• Excellent verbal communication skills.
• Excellent writing skills.
• Strong organisational/ QA skills for publishing on high-profile channels
• Strong writing skills for ad-hoc copy requests and copy suggestions (not mandatory)
• Comfortable interacting with clients
• Knows ins and outs of social listening
• Strong attention to detail (extremely important for this role)
• Familiar with scheduling tools, social listening tools (preferably Sprinklr)
• Able to gather strategic insights from listening
• Bilingual - Arabic & English

#LI-NB1

About Media.Monks:

Media.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-22), regular recognition at Cannes Lions, inclusion in AdExchanger’s Programmatic Power Players (2020-23), the title of Webby Production Company of the Year (2021-23), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://media.monks.com/careers) and will never ask for payment or bank account information during the recruitment process.

• Responsible for resourcing and implementing security controls for your teams processes and systems
• Responsible that all your personnel apply information security in accordance with the established information security policy