Tele Sales Representative

• Helping the sales team to improve their productivity by contacting customers to arrange appointments & ensuring all Sales staff have high-quality, up-to-date support material.
• Answering customer inquiries, scheduling meetings & sales appointments, obtaining missing information & following up with customers about their order status.
• Communicating new products & offers to relevant customers list.
• Receiving & processing Quotations / Purchase orders.
• Verifying orders, including customers' personal information & payment details.
• Checking orders to ensure it has the correct prices, discounts, product numbers & delivery dates.
• Maintaining & updating sales & customer records.
• Compiling regular sales reports for their respective region/team & managing sales tracking tools.
• Expediting orders through internal liaison with the Supply Chain.
• Directing feedback from customers to relevant departments.
• Compiling list of sales leads, delegating leads to the sales department, & providing sales data & guides to the sales department.
• Conducting customer satisfaction reports and market analysis reports.
• Managing customer accounts, following up with customers for administrative purposes, & providing troubleshooting assistance for orders, account status, & other problems.
• Handling administrative duties for the company & its executives & management teams.
• Supporting the sales department with other administrative tasks, if requested.

- Proven work experience as a Tele Sales Representative - Excellent communication and interpersonal skills - Strong phone etiquette - Familiarity with CRM systems and practices - Ability to meet sales targets and deadlines - Good negotiation and persuasion skills - Ability to work well in a team - Proficiency in MS Office - Highly motivated and target-driven - Ability to multitask and manage time effectively