Translator

Job Purpose / Objective

Provide assistance in translations to facilitate the communication.

Key Responsibilities / Accountabilities

• Translates and facilitates the communication between nursing staff, non-Arabic speaking physicians and patients, relatives.
• Answers phone calls regarding queries and other concerns without changing any OR booking, change of appointment or any other extra tasks not included in his/her job description.
• Controls traffic and public outside the doctor’s clinic.
• Demonstrates a high level of patience and professionalism in dealing with problematic/demanding patients or relatives.
• Maintains confidentiality regarding patients, family and hospital matters.
• Practices sympathetic and caring attitude towards the patient/family.
• Complies with all approved HMG policies and procedures.
• Collaborates with other nursing and non-nursing departments to accomplish given tasks as needed and approved by the DON and or Supervisor/Manager.
• Complies with the uniform policy.
• Works independently with minimal supervision and ability to create and manage databases.
• Participate in providing patient and family education.
• Participates in person-centered care initiatives undertaken by HMG.
• Enriches patient experience with compassion, respect and dignity.
• Translate medical reports or any other related documents
• Performs other applicable task and duties assigned within the realm of his/her knowledge, skills and abilities.

Education/ Professional Qualification

• Bachelor’s Degree

Experience

• Fresh / Minimum of at-least 1 year experience in any healthcare.

Professional Licensing / Certification / Training

• Translator