Global Merchant & Network Services brings together American Express' merchant and network-related businesses. This includes the management of our relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance and innovation.

This role supports the execution of financial crime risk management activities across European markets. It contributes to the implementation of regulatory requirements, remediation of identified issues, and delivery of key financial crime program requirements across GMNS, with a holistic focus on anti-money laundering (AML). 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• Support identification of gaps in local financial crime regulatory requirements across European markets, leveraging project management and analytical skills. Assist in implementation of regulatory requirements with a focus on AML. 
• Support analysis and tracking of remediation actions, working with multiple stakeholders across business, technology, and compliance.
• Assist in the remediation of identified issues, ensuring completion and tracking of applicable actions in a timely manner. 
• Contribute to audit preparation activities by gathering documentation, validating controls, and supporting responses to audit requests.
• Support project oversight and coordination, contribute to project planning, monitoring progress, tracking milestones, risks and preparation of status updates and materials for leadership, ensuring clarity and accuracy. Support transparent communication of risks, issues, and progress.
• Maintain and update an inventory of market processes and controls to ensure accuracy and completeness. Document end-to-end processes for new or evolving activities with appropriate guidance.
• Build effective working relationships with stakeholders across 1st and 2nd lines.
• Actively contribute to team initiatives and colleague engagement activities

• Experience in financial crime, risk management, operations or a related discipline. 
• Strong written and verbal communication skills, with the ability to translate complex topics into clear, business-friendly language.
• High attention to detail and ability to follow structured processes and maintain accurate documentation. 
• Strong execution and coordination skills, with the ability to manage multiple tasks and stakeholders. 
• Strong analytical skills with ability to identify issues, analyse data, and support problem-solving.
• Collaborative mindset with the ability to work across functions (e.g. compliance, business, technology teams) and markets.
• Ability to adapt to a fast-paced and evolving environment.
• Foundational knowledge of AML, sanctions, or regulatory frameworks is an advantage.
• Experience supporting projects or initiatives, with exposure to project coordination or tracking is an advantage.

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.