Customer satisfaction, is it the only key to customer retention?

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What is the difference between Customer Satisfaction and Customer Loyalty?
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Ibrahim Hussein Mayaleh
15-July-2014

Rational Portfolio Manager Customer Satisfaction

Question added by Joy Ime Attoh Attoh , Retail micro financing dept. , First Bank Microfinance Bank
Date Posted: 2014/07/22

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1 Answers

olabisi olagbaju

by olabisi olagbaju , executive , Yelas and sons enterprise

yes i think so becase that is the only way to retain customers

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