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All known KPIs are lagging indicators (after the occurrence of the event, process end, or affect already took place To avoid expected loss especially in production and industrial environment
Being a part of Telecom License Enforcement Department of a Telecom Regulatory Authority, We emphasize on Quality of Service within defined parameters e.g. Availability of Services, Service Accessability, Call Connectivity ratio, Call completion ratio, Download and upload speed.
Yes, a very strong implementation on Health & Safety policy and on Risk Mangement policy.
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