As customer service manager/Team leader, what are the tools you use to motivate your team in order to offer the best service to the customers?

Lead by example.

People don't care how much you know, until they know how much you care.
so 1.
Built a strong relations with your Team Members.
2.
Paint a picture (Tell them the stories of example setters) 3.
Set Goals 4.
Listen there problems (Individually) 5.
Use Triple B formula (Built, Break & Build)

Be among them as a typical leader and practice participative management style which will motivate your team.

As customer service manager/Team leader, what are the tools you use to motivate your team in order to offer the best service to the customer? The best for team motivation is money, maybe extra money added for meeting extra targets. Money is the reason most employees stays in an organisation and also produce the best. Again security at work like medical aid, as compared to other employers. Also you need to give extra training to your personnel team so that they will produce better or good working results. They also needed to be complimented when doing the best at work, promotions, also being awarded for best workers. All these motivates your working team. You also need to create extra curricular environment like organizational outings, games, trips, etc that makes the workers to feel as a family, important and getting to know each other personally and this promotes more on team work and good communication within the workers

Definitely to lead by example but also the best motivator is having an open door policy where your employees feel comfortable talking to you with any problems they might have.
Also i found is to help employees budget their money and manage their time.
Also doing contests especially cash contests...Cash is king.

TEAM MOTIVATION by a Team Leader: The very basic FOUNDATION of any organization is A TEAM.
Entire organization itself acts a BIG TEAM.
Within this, many small module will interact towards the success / COMMON GOAL of the organization.
Now, coming to the role of a TL: The following are the characteristics of an EXCELLENT TL: The overall culture of the organization The Main Motto The Target assigned to his team, etc Then, the TL has to do the following functions: Study his team members PROFILE in detail Then, understand their strength and weakness, in details Assign the job accordingly Train them thoroughly MOTIVATE them sufficiently APPRECIATE them as and when they do good jobs CORRECT them when they commit any mistake SUPPORT them when they are in need ENCOURAGE them to be pro-active Allow them to be experimental Conduct periodical MEETINGS ..................etc!

1.
Involve them into ongoing development and progress.
2.
Communicate.
Use memos, email, telephone, and one-on-one and group meetings to keep our team apprised.
Talk to our team members regularly, have lunch or coffee with them, Let them know if the business is on track.
Telling them what challenges are currently being faced.
It is also important that we give them feedback on their performance.
3.
Celebrate individual and team performance.
Send thank-you, birthday, and anniversary cards as well as congratulatory notes.
We cn also make personal call or SMS.
To recognize team efforts, post best performance charts on the notice board and give some awards.
4.
Set challenging goals.
My experience has taught me that people strive to achieve what is expected of them.
If you set challenging goals your team will work hard to accomplish them.
5.
Manage poor performance.
Your team expects you to manage individuals who do not perform to standard or contribute fully to the efforts of the team.
6.
manage work load properly.
You can also tell them "If you don't contribute to this task I may be forced to take additional action."

Feel your staff needs , and fullfill it