Which experience is most important for Guest relation officer: Experience in 5 star hotel or 4 star bad hotel experience of problem solving?

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Yuliya Lukoshyna
05-May-2015

Hotels Front Office Guest Service Hospitality

Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/06/15

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2 Answers

Gabriela Guzdkova

by Gabriela Guzdkova , Hotel consultant , On my own

Guess, the most important it is for guest problem solving and given the guest a sense of importance

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Hussamedeen Smadi

by Hussamedeen Smadi , Hotels General manager , Swiss Blue Hotels

Sure in5 star because you will learn the right approach to solve the problems

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