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Is Excellent customer service, a pre-requisite for business growth?

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Question added by MIEBI WASINI , Regional Accountant/ Sales Strategist , NNPC RETAIL LIMITED
Date Posted: 2015/08/28

oviously its a pre requiste for a business growth because the more you hundle a customer well the more he.she likes your work hence bringing more investors

Venu Gopal Potluri
by Venu Gopal Potluri , Manager , Jasper Industries Private Limited, Vijayawada

Customer satisfaction is the primary motto for any business. Without customer satisfaction, we can not grow

prakashan valavil
by prakashan valavil , Sales Manager , Bradma

in retail business customer is the king all the priority for customers only

Evidently Yes because the more satisfied your customers are the more they do the marketing for you.

  • Ideally, in today's world there is Social media that is pretty much responsible for making or breaking your brands and ultimately your business growth.
  • Satisfied customers come back back for more business and not the same can be said about unsatisfied ones.
  • A good corporate image fostered through excellent customers service attracts investors (domestic and foreign)
  • Investors therefore bring in more capital and more capital spells growth for the company.
  • Excellent customer service brings in idea generation and creativity through interactions with customers and / or guests.

Nazia Chouhan
by Nazia Chouhan , Gold Loan Officer , DCB Bank

Yes Customer Service is an essential part for any business growth.

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