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What are the special characteristics of a good manager?

Please give at least5 characters with brief explanation, thank you.

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Question added by Randy Jumaquio , HR Executive │ Content Creator │ Coach , Self-Employed (Freelancer)
Date Posted: 2016/04/21

Characteristics of a Good Manager

 

Leadership

Good managers should be able to lead the employees they manage. Leadership traits include emotional stability, enthusiasm and self-assurance, according to the U.S. Small Business Administration. Managers display emotional stability by not letting frustration and stress become overwhelming. Enthusiasm means the manager is energetic and engaged. Managers display self-assurance by not being overly affected by mistakes or failures.

Communication

Good managers must be able to communicate well. Managers communicate to employees who report to them, other managers and clients. Communication may be in person, over the phone or via email. Managers also facilitate communication between employees who report to them. Good managers are also able to listen effectively. They take the time to listen to what employees and customers have to say and are able to communicate that they understood what was said and act accordingly. Good managers are also aware of nonverbal communication. What they do communicates as loudly as anything they say. Good managers are aware of the example they set for the employees they manage.

Planning

Good managers are organized. They know what needs to be done and when it needs to be done. They know and understand the goals of your business and what the employees they supervise need to do to achieve that goal. If you give them a task or goal, they are able to plan the steps involved in achieving that goal and communicate the steps to the employees that need to carry those steps out. Exactly what needs to be planned varies depending on the type of business. Typically, good managers need to be able to plan out schedules, inventory and departmental budgets.

Problem-Solving

 

Good managers are able to identify and solve problems. Whether it’s a personnel issue, an upset customer or a difficult vendor, good managers can think of creative solutions to problems, then execute the solutions. Good managers also take responsibility for problems that arise rather than seeing them as someone else’s responsibility and take an ethical approach to problem-solving.

Abdul Wahab
by Abdul Wahab , Accounts & Admin Manager , MH Feeds Sargodha Pakistan

Manager should be dependable and reliable.

Self Motivation is another characteristic of good manager.

Manager should be a team player.

Manager must be able to build good relationship with customers.

Good communication is special quality of good manager.

Omar Saad Ibrahem Alhamadani
by Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

  • He should be Leader before everything, that means carry out some or all of leadership characters.
  • He should has the ability to unite the team.
  • He should be good listener.
  • He should be Creative.
  • He should be Patient.

Ghada Eweda
by Ghada Eweda , Medical sales hospital representative , Pfizer pharmaceutical Plc.

A good answer given by Mr. Pravin Matey .Thanks

 

A good manager should possess a good communication skills, someone who will be able to communicate well not just with the clients but as well as the board members,CEOs, company owners and most importantaly with employees. A good manager should not only know how to communicate with perfect grammar but also with proper attitude in communicating. Because as a manager it is your job to oversee the company's operations and how well does the employees are doing. If there will be new ideas your good communication skills with proper conduct will take place presenting the ideas to top people and to implement it and explain to your employees, proper approach is always a MUST. A good manager should possess a good management skills to inspire his/her employee. Meaning the manager shouldn't be dependent on their employees doing all the job instead taking part of the job by helping each employee to perform better and think of positive ways to improve all employees performance towards positive goal. A good manager should be a good analyst, overseeing not just employees performance but as well as various situation on the operations. They should know how to analyze good and bad situation and the cause and effects of it. A good manager should have a good time management , someone who leads a company should have proper conduct when it comes to their time. Because in every businesses, company and operations, every second is important. As a leader of the company he/she should be the first one to know that every second leads to success of the development of the company and lastly, a good manager should possess a very good personality. Not because you are the manager means you can act rude and be bossy. Because a good manager will know that the minute they step in the office they have to leave their emotions at the back of the door and wear a smile on their face. This positive attitude through out working days will also affect the people that surrounds you that may lead to either negative or positive performance of your people inside the company.

ACHMAD SURJANI
by ACHMAD SURJANI , General Manager Operations , Sinar Jaya Group Ltd

Good managers are one of the greatest assets to any company and share the common characteristics below.

If you’re new to management, an introduction course on basic management theory is available.

Superior communication skills. A good manager is your classic communication expert. Promoting a work environment where everyone feels valued and heard takes excellent communication skills and practice. Frequent and effective communication through multiple channels (in-person, email, phone, even voice-over IP) strengthens your ties with your employees to encourage trust and limit conflict.

A rule of thumb is to always listen first, ask questions, and then facilitate to direct with the answers and solutions at hand. Listening is especially important when employees are sharing ideas, in a team gathering, or when emotions are high. After hearing what’s said, take some time to ask questions on how the task or problem can be solved. Concentrate on solutions, not problems. Then you should be able to facilitate the conversation into a process to create next-steps for the team.

As mentioned before, frequent communication is important for everyone to be on the same page. Take a proactive approach by initiating a series of positive check-ins, an open door policy, and not waiting until conflict arises to communicate effectively with your team.

Improve or refresh your communication skills with this communications skill course.

Leading with transparency and honesty. Everyone hates being kept in the dark. Whenever possible, update your team on anything from small successes/concerns to large restructuring possibilities so that they are aware of what’s going on at all times. Even if the issue at hand does not pertain directly to them, it helps to assure that they are an integral part of the company and that their support and understanding is valued.

Supporting your employees with clear direction and removing their roadblocks for them. You are on their side and they need to feel that at all times. Be clear with your expectations for them – have them create S.M.A.R.T. goals or something similar and go through it with them. Then help them succeed with all the (reasonable) requests for technology or time that they need. See if there’s any additional training that the company can send them to if the budget allows.

Embracing technology. A good manager always keeps an eye out of technology that will promote the productivity of the team. Though some employees may be resistant to change, the bottom line is that technology may be able to take care of the more tedious aspects of their job responsibilities, which frees up time to be more strategic in their thinking. Assign a few team members to research and sign-up for certain products, such as project management software trials, and report back to you and the team. This way, it is a team decision to adopt a certain system.

Motivating with positive feedback and recognition. You can never praise someone too much! If an employee is doing a great job, be sure to recognize it privately and in the general office space so that he or she feels appreciated. At the same time, if there’s an employee that needs some improvement, let them know that you’re aware of the situation and that you’re there to help through constructive criticism. Never criticize in public.

An expert in the field. Being a leader means also means that you need to have answers to some, if not all, of the questions. A good manager is an authority in the industry and understands each role of the company. Consider some training sessions for your team that allow you to share some new strategies and refresh on methods to keep your team learning from you.

Mediating with productivity and calmness.  Unfortunately, many managers report that a large portion of their time goes toward conflict resolution and mediating between employees, and sometimes between employees and clients. Even if it’s more personal than business-related, do not ignore the emotions of your employees. Doing so will create unnecessary and possibly harmful distance between you and the employee, eroding the trust in your relationship and compromising productivity in the workplace. When approached with a situation, be sure to stay calm and use the rules of effective communication to resolve the issue – listen, question, facilitate, and direct. Allow your employees to address their emotions and issues so you can help them move beyond it with an effective solution and get back to productivity.

For additional training on resolving conflict, coaching, and more, the complete people management system available here.

Promoting cross-level and cross-functional collaboration. Many companies have their teams “working in silos”, where they only immerse themselves in their whole process without the greater understanding of what’s happening in the company as a whole. Encourage employees to spend some time sharing their projects with other departments or implement a mentorship program. On a recreational level, cross-team lunches or retreats do wonders for employees getting to know each other.

Creating a productive and lively work environment. Team spirit is a wonderful thing. Make sure to set aside time for your employees to get to know each other personally, such as small office celebrations for birthdays, etc. At meetings, create team challenges to get their competitive juices going – nothing bonds a team like a contest. Or have an employee set up a humor board where employees can contribute jokes or funny pictures. Also, emphasize that you are part of the team by consistently asking them what you can do for them to make the office a better workplace.

Trusting your employees. Micromanaging, unless specifically requested by your employee, is rarely a good thing. After you’ve clearly laid the tasks and expectations, trust them to do the best job they can. You are their leader and to acquire their trust, you must lead by example.

Ishrat Kazi
by Ishrat Kazi , Head Of Marketing & Sales , Habib Asset Management Limited

Meeting Deadlines

Managing People (specially their own team)

Strong and effective communication

High level of anticipation

 Capability to say "NO" when required.

Upright communication

Supported

Direction

Visualization

Tolerant

 

Problem-Solving

Generally speaking, there would be several influential elements which can define a qualified manager. Some of fundamental traits of a excellent manager are as follows:

1. Being a knowledgeable manager 

2. Having a wider view

3. Being creative

4. Being precise

5. Having an acceptable level of commitment to his/her responsibilities and company aims

6. Being orderly and disciplined person

7. Believe in R&D 

.....

nazeeb rahuman
by nazeeb rahuman , number one , Bosh,Grace auto service,Indus motors

pangeality,obedient,recrutment planeing,organising

Sathick Basha
by Sathick Basha , Manager HR & Client Relations , Group Express Employment Services

Experienc and Knowledge  and exposure

Ahmed Mohamed Ayesh Sarkhi
by Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

good communication

supported

leadership

vision

patient

 

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