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When Dealing with a Customer, You Should Not_. Choose only one.

A. Get caught up in an argument.

B. Use the word "NO"

C. Give out orders or place blame on the Customer.

D. All of the Above.

 

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Question added by Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
Date Posted: 2016/05/04
Rami Assaf
by Rami Assaf , Plant Manager , Al Manaseer group

Thanks for invitation

I think answer is A

I leave the answer to the experts, specialists in this field

Anupama Chapagain ( Niraula )
by Anupama Chapagain ( Niraula ) , Sr. Executive customer service , Atlas De Cargo P.Ltd

I believe  the answer is D. All of the above. While dealing with customer we can't say any negative word to the customer.  

Alaa eddine Adlouni
by Alaa eddine Adlouni , Customer Service , Technobyte

D. All of the above , especially if the customer is upset .

Ahmed Mohamed Ayesh Sarkhi
by Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

all the above option " D "             .

Opurozor Nkiruka
by Opurozor Nkiruka , Sales Executive , Chronotech Nig.Company Ltd

C. Give out orders or place blame on the Customer.

Nabil Choughle
by Nabil Choughle , Senior Logistics & Regulatory Affairs , OSAS MEDICAL

Option D- All of the Above.

Gourab Mitra
by Gourab Mitra , Manager IT Project Program and Delivery Management(Full Time Contract/Consulting Role) , IXTEL(ixtel.com)

Mostly it is to do with D, that is correct

Albert Eskander
by Albert Eskander , Sales/Customer service , Suez Canal Life Insurance

D. All of the above . The rule is : The customer always right

Fahim Zaman Anik
by Fahim Zaman Anik , Specialist , Robi Axiata Limited

We are here to serve our customer. So the answer is D.

ACHMAD SURJANI
by ACHMAD SURJANI , General Manager Operations , Sinar Jaya Group Ltd

All of the answers ===>>> D

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