Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

How do Social Media Marketing and Social Media Relations differ?

user-image
Question added by Dana Qaisi , Social Media Specialist , N/A
Date Posted: 2016/10/09
Vaiyapuri Gopalakrishnan
by Vaiyapuri Gopalakrishnan , Manager - After Sales , M/s Saud Bahwan Automotive llc

 think that really at this point they are the same. You market yourself on social media on how you deal with or relate to customers. If you are helpful and really connect with customers through social media they will see that and pay attention.Once you have their attention it's about educating them about your product or service and building that relationship until they buy in. Relations is more about the communication aspect, but marketing is about sales. You can't have one without the other nowadays.

Muhammad Khan
by Muhammad Khan , General Manager Operations , QFAWS ENGINEERING (PVT) LTD

Totally in agreement with Mr. Gopalakrishan. Great explanation.

Emmanuel Wamweta
by Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

I fully agree with Ms. Khizra Asad's excellent submission.

Thanx for the invitation

I agree with the answer by Daniil Shilov!

 

Social media marketing is all about the product and talks about the experience it provides the customer with the usage of it, while the social media relations is all about interacting with the said customers and ensuring that their feedback is heard and acted upon. Communication is a two way bridge and social media marketing is about one-way talks while social media relations is maintaining effective communication. 

Daniil Shilov
by Daniil Shilov , Marketing and Business Development Lead , Henderson International LLC

Social media marketing is focusing on the product itself as well as its overall theme; gaming laptops and processing power for example. Social media relations focus on interactions and conversations with the people marketing said product.

More Questions Like This

Do you need help in adding the right keywords to your CV? Let our CV writing experts help you.