What are the three little words that can lose a customer?

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Nasir Hussain
16-April-2015

Customer Service Customer Facing Customer Focus Customer Support Sales

Question added by Shukri Ibrahim , Administration Officer , Rezayat Company Ltd
Date Posted: 2017/02/22

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by Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

It's not necessarily "three little words" but infact a variety of unsound words that can bring about loss of a customer. However it's important to note that it's not only unsound words that bring about loss of a customer but there are other related factors apart from the above that can bring about loss of a customer; for instance improper body language, poor ambience, inefficient transmission & transactions, poor attitude, inappropriate gesture etc Thanks for the invitation

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