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As a Sales Engineer, why should you have technical skills like advanced knowledge of the products and problem solving skills?

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Question added by Tamara Ali , Sales Manager , Al Noor Systems for IT Solutions
Date Posted: 2018/10/31
WASEEQ SATTI
by WASEEQ SATTI , Technical Sales Engineer , Emirates specialties

HAVING AN IN-DEPTH KNOWLEDGE OF PRODUCT GIVES YOU ENOUGH CONFIDENCE INFRONT OF CLIENT AND ALSO IT HELPS TO SOLVE THE CLIENT ISSUE ACCORDING TO THEIR NEED.

Sajid   Ali
by Sajid Ali , Assistant Manager , Reliance Jio Infocomm

Product knowledge gives you confidence and make your presentation more effective 

milan lwagun
by milan lwagun , as a sales in carrefour , GYMA FOOD

DEFINE THE PROBLEM

BRAINSTORM ALTERNATIVES

CHOOSE THE BEST STRATEGY

IMPLEMENT SOLUTION

Irshad Noorain Naik
by Irshad Noorain Naik , Sales Specialist , Octaware Gulf

 Product and technical knowledge give you confidence if front of client. which further increase problem solving skills by experience.

Habib Ullah
by Habib Ullah , Area sales manager , Sanna laboratries

It is very important to have product knowladge so you can promote your product Positively .A good product knowladge can impress your buyer very early and easily .

 

omar Almasri
by omar Almasri , Business Unit Manager , Dar Alkarmel Es

The technical aspect of product, is essential to be able to value the benefits of the offer and the gain for the customer

Well Sales is a marketing role and if there are technical products then its very important to have their advanced knowledge because if you  yourself dont know in depth about the product then how you can transform a potential customer into a buyer. So its very important. Further if s customer raises any issue the sale personnel must be able to resolve that one to make an impact.

Mounir AZELMAD
by Mounir AZELMAD , Retail Lubricants Development Manager , Vivo Energy – Shell Licensee

to close a deal today, the ideal is to position the offer to solve a problem identified at the customer level.

this means offering a solution (Customer Value Proposition) with a product/service supply and customer support. the mastery of the company's offer, especially the technical aspect of product, is essential to be able to value the benefits of the offer and the gain for the customer

Mohamed Wehbe
by Mohamed Wehbe , General Manager , Arki Group

Certainly we should have technical skills and knowledge of the products so we can convince the client. 

Saurabh Mahajan
by Saurabh Mahajan , Proprietor , HVAC Solutions & Services

Sales means to transfer your passion and enthusiasm about the product what you are offering to the customer.

Through the technical skills like advanced knowledge of the product and good presentation sales engineers can understand the customer needs and make an appropriate proposal for them.

Saeed Naji Tutunchian Azar
by Saeed Naji Tutunchian Azar , Audio/Video Product Manager (Head Office) , Iran Office Machines Industries (MAADIRAN)

 Selling an industrial equipment needs a person to persuade and ensure that the equipment will bring a significant value to the customer and its not selling just a commodity.

The sales engineer act as glue and bonds customers to your company. The stronger glue the stronger bond you can make between your company and your customer.

Through the technical skills like advanced knowledge of the product and good presentation sales engineers can understand the customer needs and make an appropriate proposal for them.

 

    

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