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Good products it is the first point and good services keeps the customer loyal
Customer service and service quality cannot cooperate because they are interconnected and interact together. Therefore, the patient customer is the one who can gain the c ... See More
To ensure customer retention, it is essential to provide excellent customer service and maintain high-quality products and services. These two elements go hand in hand.
For any business, none of these two should override the other. They are both important and should be integrated into the organization goals. Good quality is the tool for ... See More
Both are equally important, however if you have a good product you are less likely to need to the support. Excellent customer service strengthens customer satisfaction.
When we Implement the Good Quality Process we will achive with Customers Satisfaction
Both because if customer service is bad, it leaves the customer with a negative impression of the institution, and good quality also reduces negative reviews and maintain ... See More
In most cases, excellent customer service can override good quality, as exceptional service can often compensate for minor quality issues. However, consistently poor qual ... See More
The impact of excellent customer service versus good quality can vary depending on the context and the specific needs and preferences of customers. However, in many cases ... See More
A client have bought an electronic device and after exceeded the warranty time period the client wish to return the item and get a full refund. Client haven't mentio ... See More