1. Job Description
As a Business Architect, you will play a pivotal role in shaping the enterprise’s strategic direction and ensuring alignment between business objectives and technology solutions. Your expertise will directly impact the success of mobile operators by optimizing their operations, enhancing customer experiences, and driving revenue growth.
Responsibilities
1.Strategic Alignment:
o Collaborate with senior leadership to understand business goals, market trends, and competitive landscapes.
o Translate strategic objectives into actionable plans, ensuring alignment with mobile operators’ needs.
2. Business Process Optimization:
o Analyze existing processes and identify areas for improvement.
o Propose innovative solutions to enhance efficiency, reduce costs, and streamline operations.
3. Solution Design:
o Architect end-to-end solutions that integrate business processes, IT systems, and network infrastructure.
o Consider technical requirements, scalability, reliability, and cost-effectiveness.
4. Stakeholder Engagement:
o Engage with mobile operators, internal teams, and external partners to gather requirements.
o Facilitate workshops, interviews, and collaborative sessions to define business needs.
5. Technology Evaluation:
o Evaluate technology options (CEM, Billing &Charging, IPTV, CRM, Service solutions etc.) to support business objectives.
o Recommend suitable tools based on performance, scalability, and cost considerations.
6. Business Impact Assessment:
o Assess the impact of proposed changes on mobile operators’ operations, revenue, and customer satisfaction.
o Provide risk assessments and mitigation strategies.
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