Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About usWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.
Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.
When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
We are looking for Data Analyst who wants to make the dream a reality.
The person, who takes this position, will be based in our Istanbul Office and work as a Data Analyst for our Istanbul office.
Skills & Requirements:
- Bachelor's or Masters degree is required, preferably in a quantitative field including Statistics, Engineering, Economics or Management.
- Min 1-3 years of experience with hands-on data analytics and problem solving.
- Passionate about analytics and data-driven business.
- Excellent verbal, analytical, and written communication skills;
- Intellectually curious with a strong willingness to learn;
- Ability to manage multiple projects at one time.
- Highly analytical and detail-oriented.
- Fluent in data analysis, including defining KPI strategy, time series analysis, data visualisation.
- Knowledge of agile methodologies
- Power BI/other similar BI tools visualisation and data modeling experience.
- Strong SQL or other query language experience combined with good mathematical and statistics foundations. Python and database knowledge is a plus.
- SaaS company and Martech knowledge is a plus.
- Salesforce, Gainsight, Netsuite experience is preferred.
Job Description:
- Developing customer usage and success rate of Insider products.
- Providing analysis and insight for customer meetings.
- Working closely with the development team to add, update and verify implementation of analytics tracking on Insider Applications.
- Developing reports and making actionable recommendations for Insider Customers based on Insider data metrics.
- Translating internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output).
- Finding patterns or seeing areas in the data that signal a potential for improvement.
- Sharing findings and visualising data in graphs and charts, to putting reports together and presenting in front of other teams or customers.
