Operational Excellence Specialist

We’re Getir, the pioneers of super fast delivery. Our founding idea: Groceries in minutes, delivered to your door through our app. Now offering more delivery models across different locations, our goals are made possible by our one-of-a-kind business model with our unique technology at its core.
We know that our global ambitions can only be accomplished with exceptional people, and that is where you come in. Our rapidly growing environment is the perfect opportunity to take initiative and create your legacy.

What You’ll Be Doing?

• Analyze key operational metrics of GetirGetirsin network including optimizing workflows and minimizing costs.
• Understand how our product works and diagnose different business shortcomings derived from any possible reason – product, restaurants, riders or customer.
• Dedicate self to improve relationship of riders with customers, restaurants and Getir
• Have a data minded approach and constructively criticize the current way of doing things.
• Determine opportunities for improvement and act swiftly partnering with the Product, Data, algorithm teams.
• Follow real time data and dynamically take precautions and actions to solve possible crises.
• Own optimization and execution by running tests and measuring the impact of changes continuously.
• Separate the essential from non-essential and strive for automatization of the process whenever logical.
• Produce regular dynamic reporting on standard operational metrics.
• Protect Getir brand and ensure all team members meet personal presentation standards.
• Analyze first, action second! Proven track record for analytical skills
• Strive for 100% precision and optimization.
• Monitoring daily operation end to end. Determining problems and raising flag for this problems to operation development team.
• Ability to work according to monthly shift schedule
• Awareness about problem, working as a proactively and informing related teams about the problem before problems accour

 

 What You’ll Bring?

• Bachelors and/or Masters degree related fields.
• 2+ years of experience, in a role where you designed or optimized operational processes and conducted analyses for solving business problems.
• Good knowledge of MS excel and experience in interpreting complex data.
• Amazing observation skills to identify pain points.
• An analytical mindset. Here you analyze first, act second.
• Resilience
• Strong interpersonal skills for cross-functional management. You’ll work together with really cool teams.
• Be a constant learner who learns, unlearns and relearns.
• An appetite for getting stuff done, taking matters into your own hands (literally) when necessary.
• Not a “can do” mindset, but rather a “will do” mindset.
• Crisis Management; You will be responsible for any crisis which ones effect operation.

Diversity makes us stronger. Our diverse cultures, backgrounds, beliefs, values, abilities, and lifestyles help us learn from each other. We’re proud to strive for a genuinely diverse and inclusive workplace. We know we can do better though. That’s why we hire and promote people with equity and equality in mind.

We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.