Technology Centers Operation Expert

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Discover it at Vodafone!

                                                                 
Join our journey as we connect for a better future. Ready?
                                                                                                      
We are looking for a Technology Centers & Energy Systems Services Expert

First things first: Our Brand.

We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries.   
With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry.  
We are proud to export our successful practices abroad, while transferring our global know-how to our country.
We have a global team of more than 90.000 colleagues taking part in a transformative and an exctiting journey.
 
Our Spirit, Our Way.

Here are the key behaviours that help us bring our Spirit and Purpose to life: 

     Earn customer loyalty: Small things do matter. 
     Experiment, learn fast: Just take the chance. 
     Create the future: That s possible. 
     Get it done, together: It s up to each of us to make it happen.
 
Here, everyone can feel free to be themselves and express their ideas.

We are proud to have the most flexible #hybrid way of working in Turkey. 
Together with your team, you can decide which days to come to the office depending on your work requirements. 

Another favorite:  Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafas  (Friday mood :)).

And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began  by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.

  Why is this role really critical to us? 

•    Keep Esenyurt Technology Center up and running 7/24 basis
•    Ensure the 7/24 continuity of Esenyurt Technology Center operation
•    Conclude internal and external customer requests in a timely and complete manner within the framework of roles and responsibilities
•    Operate Esenyurt Technology Center in an energy efficient and sustainable manner

•    To apply Technical Infrastructure Maintenance and Operations Processes and defined actions via operation maintenance Subcontractor according to SLA KPIs. (L2 level operation)
•    To apply layout allocations for Network/IT Equipment at Technology Center
•    To make a periodical system checks and test of all infrastructure equipment, support independent audits
•    To fulfil commissioning and integration of new energy systems and cooling equipment.
•    To update & report electrical infrastructure layouts and drawings of Technology Center
•    To warn and inform planning team in case of any capacity shortage and performance degradation at infrastructure equipment in details
•    To follow up daily status of all infrastructure equipment in relation with Telecom and IT equipment
•    To prepare weekly progress reports, energy equipment reports.
•    To assure the quality of installation and works to be as required in the specifications and to be completed on schedule at Technology Center, 
•    To operate Technology Center environment without service outage
•    To communicate closely and frequently with Internal/External Customer periodically at his/her Technology Center
•    To monitor all alarms from infrastructure systems (7/24 basis)
•    To take all essential preventive actions before fault occurrence
•    To apply immediate corrective action in order to restore the system
•    To supervise trouble shooting to be done by related vendor via MSP
•    To report weekly performance of each system
•    To present technical introduction of Esenyurt Technology Centre (English/Turkish)
•    To provide technical data to tender documents
•    To support and organize Customer activities after sales
•    To supervise/accompany potential customer visits (English/Turkish)
•    To ensure to work safely and in good health, and provide a safe place of work,
•    To work in compliance with health & safety rules and policies, and to identify risks related to the works/job
•    To prevent/stop any unsafe works or acts
•    To report all accidents and occupational health problems of own, staff,  team members or contractors, to HSE&W department
•    To attend and make sure staff attends to the relevant health & safety trainings provided by Vodafone HSE&W department
•    Responsible for noting and reporting any deviations from the VTAS’s security policy and report all suspected security and/or policy breaches to VTAS FRS Management
•    To support the other Technology Centres for the above items if necessary

•    Preferably Electrical/Mechanical Engineer
•    Good Knowledge and experience on Energy infrastructure and power systems (Transformer, Generator sets, HV cubicles, busbars&cables), fire detection and extinguishing systems, high capacity Air Conditioners systems, cabling and layout planning of Technology Center
•    Customer oriented, result oriented, emphatic, good relationship with customers, customer satisfaction oriented
•    Team work, innovative, adaptable, Flexible working (night-weekends-7/24 shift)
•    Min 5 years similar experience
•    Very Good English (at least Upper intermediate level)
•    Mainly GSM/IT environment experience
•    Experience at Telecom Operator or Mission Critical building
•    Candidate home close to Esenyurt Technology Center
•    Competency Map
•    Flexibility
•    Operational awareness
•    Solutions driven
•    Working as a part of team

Get to know us

If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

This role has a #Hybrid working model

Wait for it: Our benefits!

We like to keep them flexible:

     Vflexy: Flexible Benefits Program 
     Hybrid working kit
     Ergonomic kit allowance 
     Digital meal voucher
     Flexible transportation allowance.
     Employee assistance hotline & counselling
     Comprehensive and flexible private health insurance
     Discounted price deals for wide range of products & services 

Plus, plenty more to enjoy!

#LI-Hybrid 

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