Analyst,Strategic Accounts - MENA

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Role Summary:

We’re looking for an analyst to join the Talabat team and work with the analytics lead in all data workstreams for strategic, enterprise accounts. This role will be at the cross-roads of customer insights, business performance, operations & end-to-end commercial analytics.

What's On Your Plate:

• Responsible for delivering excellent data support to the talabat regional key accounts team.

  
  

• Ensuring all team members are equipped with deep-dive analysis, automated impactful dashboards and intuitive visualizations to support efficient decision making

  
  

• Transform big data sets into impactful pieces of analysis that can drive action

  
  

• Solving problems alongside the portfolio leads, working in lock-step towards the same ambitious goals

  
  

• Identifying opportunities for automation

  
  

• Documentation and proactively maintaining & updating the existing automated solutions based on the business requirement.

  
  
• Scaling impact of insights and analytics to non regional accounts by standardization & automation

What Did We Order:

• Completed a Bachelor’s or Master’s degree in Business, Engineering, or any other quantitative similar field

  
  

• 2-4 years of work experience in an analytics role, preferably at a high growth startup or consulting firm.

  
  

• Must have: Advanced skills in SQL/BQ, MS Excel & Tableau 

  
  

• Good to have: Data Studio, Python

  
  

• Experience executing and managing deep-dive analysis in a complex setting

  
  

• Strong interpersonal and communication skills, enjoy working independently, and are reliable

  
  

• Overall acumen in understanding : 

  
  

  • Business & commercial performance

    
    

  • Customer insights 

    
    

  • Monetisation and marketing analytics
     

    
    

Expectations:

• We are very dynamic, you need to feel comfortable in fast-changing working environments.

  
  

• You need to be a doer, with very strong problem solving skills.

  
  

• You are open minded and eager to learn even the most minimal detail of the business

  
  

• A good problem solver with a ‘figure it out’ growth mindset

  
  

• A skilled data storyteller, from insight to visualization

  
  

• An excellent collaborator, able to navigate a multitude of stakeholders 

  
  

• A strong sense of ownership and accountability

  
  

• A ‘keep it simple’ approach to #makeithappen

  
  

• Able to empathize with stakeholders internally and externally and understand how to leverage our data to improve our their experience