Job Description
The candidate must have a minimum of 1 year experience working in a 5-star hotel environment.
Responsibilities:
- Ability to understand guest needs and to deliver superior customer service.
- Ability to work long hours with a strong focus on operational excellence.
- Familiar with restaurant point of sales and cashiering procedures is preferred.
- Ability to prepare and suggest classic and innovative beverages.
- Knowledge of Bar service procedures and standards as well as good knowledge of spirits and cigars.
- Ability to understand the flow of service and handle multiple tasks effectively is preferred.
- Basic computer skills including MS Office is preferred.
- Ability to understand effective approaches of communication with different individuals.
- Able to communicate clearly with peers and superiors applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).
- If necessary be able to personally interact and recommend suitable drinks for guest.
- Handle effectively any kind of customer complaints being verbal or written and report to managers without fail.
- Set up daily bar counter and ensure that mise en place and any other required ingredients and equipment are prepared in order to work as efficient as possible.
- All bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service.
- Assure that all beverages, such as wines or juices are fresh and in good order to be served.
- Assist the Bar Supervisor and manager to create new mixed drinks and cocktails for promotional activity and new menus.
- Is well trained in offering and serving cigars as per standards.
- Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.
- Assist in carrying out monthly inventories together with the Bar Supervisor and managers.
- Responsible for checking the temperature of the bar fridges and follow the First in, First Out standards.
- Assure that correct date labelling is always in place for all related products.
- Clean and sanitize the bar areas after each shift and when required.
- Carry out periodic deep cleaning of all related bar areas including storage facilities and fridges.
- Operate the required steps on the point of sales system in order to process food and beverage orders.
- If requested being able to carry out cashiering and daily cash and credit collections.
- The Bartender will support the server in serving food and beverage, cleaning tables, chairs and work area to maintain a sanitary environment.
- Any other reasonable tasks as assigned by the outlet manager including assisting other outlets.
- Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.
- Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.
- Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified