Location: Dubai, United Arab EmiratesIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.
The Content Integrator is a professional with expert knowledge of the Thales Group’s integration systems and processes committed to leading the production of monthly InFlyt Experience (IFE) content packages for the company’s airline customers on time and without incident. The Content Integrator oversees multiple accounts and works on tasks that directly provide content deliverables to airline customers with Thales IFE Systems. Overall work consists of steps that build the individual airline content sets in the Content Integration Process. Tasks include the QA/QC of files by inspection using software tools for objective analysis, quality assessment by visual and audio evaluation of files for subjective analysis, data entry, linking of assets and assignments in the DCMS, copying of files, creation of duplicate hard-drives, use of comparative analysis software tools, rack validation, and various workflow tasks that move forward the operations to meet the monthly shipment due dates. The Content Integrator must also communicate necessary account information to both Thales departments and external Content Service Providers in a timely manner.
Key Areas of Responsibility
- Performs inspections of both video and audio files in order to assure adherence to company specifications, reporting of any anomalies so that the files can be classified for re-do and rejection
- Performs any quality issues of the video and audio files that are not matching to specifications.
- Inputs data into the Media Lab Equipment e.g. Digital Content Management System (DCMS), in the form of metadata (synopses and images), as well as linking assets
- Adhere to the processes and standards by filling out the proper QA/QC checklist/router as per airline specifications, as maybe needed for the completion of tasks or reporting/audit purpose
- Performs rack validation as needed, by following the Grid specifications for what should be displayed on the Passenger Graphical User Interface (PAX GUI) and verifies anomalies to determine fixes
- Assists team leadership with troubleshooting efforts, and, in the absence of a Lead, perform Peer Reviews when necessary
- Utilizes Media Lab Equipment to duplicate contents on the hard-drives to ship out to the Airlines/Maintenance Teams and ensure traceability of hard-drives (to and fro media office).
- Operates various software tools to enable content integration e.g. Manzanita Stream Analyzer, Beyond Compare, VLC Player, MD5 Checksum tool, etc
- Anticipate potential issues pertaining to specification during the integration process
- Ensure Media Lab Equipment is in good working condition
Other Requirements:
- Comfortable working with digital files and related software systems
- Good written and verbal communication skills
- Possesses attention to details and adaptable to changes
- Customer interface/liason is expected to be minimal, however, the Content Integrator will be intrinsically tied to the Media Manager and Content Service Provide for any account assigned
Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language
- Associates Degree in related field, or a High School Diploma/General Education Development (GED) Diploma with at least 2 years of experience with IFE systems or an equivalent business, or an equivalent combination of education and experience
- Familiarity with SAP, Primavera tools
- Possesses proficient written and verbal communication skills
- Ability to effectively present information and respond to questions from various stakeholders
- Able to build and establish foundation in any account assigned for employee commitment to change
- Prior experience juggling multiple projects at one time
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
