What you will do: Leadership:• Lead the PMO, Process, Product and ... Project, Process, Product, Trade Cycle Manager and Subject Matter experts• High ...
, transition, performance management phase of service delivery.Meeting, reporting client at ... and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s ...
Leadership:• Lead, mentor, and coach Support team ... class customer support via telephone, email, chat, and any future channel • Lead ... if intervention is required • Defuse customer
regular field visits.Subject Matter Expert / Internal Consultant on aftersales process ... and drive change management- Implement Principal programs in the network.- Develop ...
providing accurate advice and professional service. Our success and growth are ... to a high level of service, strong network of relationships within ...
The incumbent will consistently deliver service excellence, managing the Guest Services ... client’s brand.Key Responsibilities:Service Excellence: To ensure that all ...
role is responsible for entire customer and workshop process having the ... meeting the customer needs by performing all operations related to service and ...