As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Role Summary
We’re looking for a Demand & Supply Planner to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. Launched in Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt and Oman and the service is expanding fast to Iraq as well.
What’s On Your Plate?
● Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analysing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.
● Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.
● Preparing & measuring demand forecasts thru Forecast Accuracy and Instock metrics and initiating ordering to the stores and tracking receipt of such orders
● Managing & measuring DOH - Stock coverage in coordination with the Store Operations & Category team
● Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts
● Dispatching orders to suppliers, ensuring proper tracking & measuring service levels thru OTIF
● Liaising with suppliers for improving collaborative forecasting planning and replenishment
● Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept.
What Did We Order?
● You have at least 4+ years of experience in Supply Chain Planning
● You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
● You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
● You are someone energized by the unknown and look forward to learning each day on the job.
● You have excellent analytical and communication skills, and always like to be hands-on with several tools - Advanced Excel, knowledge of BI tools - Power BI, Tableau, Looker would be an advantage
● Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
● Language skills: Fluent English and Arabic would be highly advantageous.
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