Executive Assistant to the Area General Manager - Executive Office - InterContinental Hotels Group® Dubai Festival City

Do you see yourself as an Executive Assistant to the Area General Manager for InterContinental Hotels Group®  Dubai Festival City?  

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.  Imagine working for a company that gives you Room to be yourself.  Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Reports directly to and communicates with the Area General Manager on all administrative matters.
• Coordinates and arranges activities pertaining to the General Manager’s office.
• Maintains the utmost confidentiality and discretion when handling business affairs.
• Serves as the primary point of contact for incoming queries from internal and external stakeholders regarding Executive Office matters, including highly confidential or critical matters.
• Cooperates, coordinates, and communicates with Department Heads and other inter-departmental secretaries as appropriate.
• Takes minutes of attended meetings, accurately transcribes, and circulates them to appropriate personnel.
• Handles day-to-day secretarial work including typing, filing, faxes, and telephone calls.
• Distributes memos, letters, and other information.
• Manages complex calendars, coordinates appointments, and schedules meetings with internal and external stakeholders.
• Handles reservations as requested.
• Screens calls and emails, and responds accordingly to support executive correspondence.
• Prepares and edits correspondence, presentations, and reports for the General Manager, ensuring accuracy and attention to detail.
• Prepares reports for monthly meetings with the owning company and the corporate office.
• Stores and maintains all confidential information.
• Prepares monthly operational results for meetings with other hotels.
• Takes minutes of Department Heads/Ex.Com meetings as requested.
• Demonstrates familiarity with job tasks such as purchasing software and managing payroll & leave balances.
• Responds to Social Media reviews following the brand guidelines for review responses.

What we need from you

• Ability to work under pressure and prioritise tasks.
• Advanced knowledge of Microsoft Office.
• Advanced knowledge of Opera.
• Exercises complete confidentiality and diplomacy.
• Uses initiative, is self-motivated, confident, and has a professional telephone manner.
• Ability to cope under pressure, manage unpredictable workloads, and handle sensitive inquiries.
• Bachelor’s degree.
• Typing speed of 60 words per minute; shorthand or speedwriting is ideal.
• Minimum of two years in a secretarial role, gaining experience in all aspects of secretarial work. 

What you can expect from us

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG® family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?