Ground Crew Manager

Ground Crew Manager "Job Details"

Job Description

Job scope:

Manages a team of ground crew colleagues and comms controllers. Manages ground crew and comms control schedules Ensures computer systems are running efficiently Holds regular briefings for the GC and comms control colleagues Attends regular meetings with their manager Delegates tasks and ensures goals are met Trains colleagues on how to use the Tunnel 3system.m Handles customer complaints Ensures departmental policies, procedures and performance standards are being implemented and maintained throughout their area Review department policies and update them when necessary Ensure inventory and stock is well managed Preform other duties given to him/her by the operations director Understands live promotions and helps create new ones Ensures a smooth customer journey Makes development plans for GC colleagues and conducts appraisals Approves any shortages Applies or approves a credit note when necessary knowledge and understanding of all areas of the experience Has the ability to manage time effectively while setting the tone of the team though modeling and leadership Interviewing and hiring new employees To enforce and adhere to all UAE laws, health, safety & environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management to minimize risk and maintain a clean safe and hygienic environment for all guests and colleagues To ensure any broken or damaged equipment is reported and monitored effectively To manage food and beverage inventory, ordering and stocking To lead and manage the food and beverage department To maintain a safe and healthy working environment that is compliant with local regulations (ADFCA) and international (HACCP) best practices To recruit, train and develop a team which passionately delivers guests service excellence To monitor food and beverage operational, food safety and hygiene reports to be updated on the daily events in the department To enforce and adhere to all UAE laws, health, safety & environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management to minimize risk and maintain a clean safe and hygienic environment for all guests and colleagues

To be considered for the role, you will need to have:

Bacheor Degree or equivalent Minimum 2 years’ experience working within a theme park / climbing gym or wind tunnel 2 years working in a guest experience role English intermediate speaking and writing skills or higher Knowledge on how to work MS programs Outside of the box thinking Proactive
As a Sales manager, you will be responsible for proactively soliciting and handling any sales opportunities, acquiring new customers, and maintaining existing customers within the assigned regions. The position is responsible for exploring new ways to generate and maximize revenues for the destination (whether package sales or theme park ticket sales). The individual should have the dedication to create and apply effective leisure sales strategies to exceed assigned sales KPI’s. The role includes representing Miral Destinations in all liaisons with the assigned rest of world markets. The goal is to drive sustainable financial growth through boosting sales and forging strong. Page Ground Crew Manager - Talent Acquisition Careers loaded