Head of Community Services (UAE National)

Our client is looking for Head of Community Services (UAE National) to lead and manage the function. The role is significant to important to the growth of the company's branding. You will need to player A in the field of building and managing communities across the UAE including Alumni's of the company. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Establish and maintain a database for volunteers to ensure that programs are of good quality and that resources are used effectively.
  
• Provide direct service and support to the business's community to enhance the social responsibility of the University. 
  
• Establish and maintain ties with other external stakeholders to meet community needs and to ensure that services are not duplicated.
  
• Organize activities for staff members and volunteers to enrich the community file of the company. 
  
• Work with members of the community and other stakeholders to identify programs and services that are needed.
  
• Design and oversee programs to meet the needs of the UAE ministry of Education as well as the International Accreditation bodies. 
  
• Coordinate and supervise all communications and administrative work for all community service committees. 
  
• Plan and administer budgets for programs, equipment and support services. 
  
• Research and analyze community service needs to determine program directions and goals. 
  
• Represent organization in governmental and private CSR events and gatherings. 
  
• Ensures that AU community is well-informed and involved in community service activities/ initiatives / workshops or volunteering work. 
  
• Ensure that the company's community has an understanding of and appreciation for the community service work accomplished by the office of Community Engagement. 
  
• Coordinate with all internal and external entities to execute the UN SDG goals via organizing CSR events. 
  
• Enhance the company's engagement in the community as well as planning, and overseeing the university’s executive community service programs. Supervise all community programs/events as well as preparing all required and ad hoc reports related to the operation of the unit. 
  

SUPERVISION: Subordinates: Community Services Staff.

Office: Community Engagement

Reporting to: Director of Community Engagement


RequirementsQUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Business Administration, Public Relations, or equivalent. 
  
• Minimum 5 years working experience in field of CSR. 
  
• Solid background in the Academic institution or/and learning and education industry. 
  
• Speaking English and Arabic is must due to the nature of the audience and business. 
  

KNOWLEDGE & SKILLS:

• Excellent oral and written communication skills, including the ability to make effective presentations before large groups of students and parents, are required. 
  
• The ability to collect and analyze data, converting it to information that can be communicated to other University personnel, is required.
  
• The ability to relate effectively to students, parents, staff, faculty, and administrators is required.
  
• Strong organizational and management skills are required.
  
• Experience with office applications software, preferably Microsoft Office products, is required.
  
• The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
  

WORKING CONDITIONS:

• Work is normally performed in a typical interior/office work environment.
  
• No or minimal physical effort required.
  
• No or minimal exposure to physical risk. 
  

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