Room Attendant Duties:
o Clean, replenish, maintain and prepare guests rooms as per each Hotels standard
o Use and maintain all chemicals, supplies and equipment carefully and as per each Hotels standard
o Vacuum and mop floors, clean/disinfect guest bathrooms to a high standard and make guests beds daily/change bedding as required
o Replace towels, soaps and other guest room amenities
o Shampoo carpets and upholstered furniture
o Empty hotel room garbage bins daily
o Move and position cleaning trolley in the guest corridor as per each Hotels standard ensuring a safe and hazard free area
o Carry out and complete daily task control sheet as per each Hotels standard/undertake the sequence of service to clean a Hotel room
o Ensure the complete number of Credits to clean rooms per day is completed as per each Hotels standard
o Report all malfunctioning tools, incidents and guest room issues to the Supervisor on duty
o Report all lost and found objects as per each Hotels standard
o Report any unusual guest behaviors or activities as per each Hotels standard
Public Area Cleaning Duties:
o Sweep and mop public area floors, clean/disinfect public area bathrooms to a high standard
o Empty garbage bins from the public areas daily & restock all cleaning supplies as required
o Cleaning of all public areas such as windows, corridors, lobby areas, public bathrooms, stairwells, pool areas, and all indoor and outdoor areas
o Carry our any other duties as instructed by the shift Supervisor/senior
Laundry Attendant Duties:
o Sort through linen and treat stains
o Load all laundry into washer and add specified cleaning agents
o Handle and store chemicals in line with hotel regulations and any local legislative requirements
o Load and unload the washing machines, dryers and dry-cleaning machine with the given capacity of the machines. Record the loads produced on daily basis.
o To ensure that proper chemicals and formulas are applied during the cleaning process.
o Responsible to do washing, drying, pressing, folding, stacking, dry cleaning, finishing, pick-up and delivery, sorting, marking, packing for the guest laundry as well as the hotel linen items.
o Keep daily records of pick-up and delivery for all items that come through the Laundry department
o Record room numbers in the delivery book where all hanger items are also to be recorded.
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