Housekeeping Attendant at InterContinental Residences Dubai Business Bay & Crowne Plaza Business Bay (Pre-Opening)

Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)

InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, both hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.

With the combination of 456 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the pre-opening team as Housekeeping Attendant and let us help you create a career journey like no other.

As a professional in your role, your responsibilities and essential job functions will include but are not limited to:

• Clean and maintain guest rooms and common areas, including changing bed linens, replenishing towels, vacuuming, dusting, and sanitizing surfaces.
• Ensure all room amenities and supplies are fully stocked and in good working condition.
• Report any maintenance issues or damage in guest rooms to the appropriate department.
• Follow established procedures for handling lost and found items.
• Assist with the laundry operations, including sorting, washing, drying, folding, and distributing linens and uniforms.
• Maintain cleanliness and organization in the uniform room, including sorting, storing, and distributing uniforms to staff members.
• Keep track of inventory levels for uniforms and linens and report any shortages or damages to the supervisor.
• Adhere to safety and security protocols, including proper handling of cleaning chemicals and following OSHA regulations.
• Respond to guest requests and inquiries in a prompt and courteous manner.
• Collaborate with other team members and departments to ensure a smooth and efficient housekeeping operation.

Ideally, you should possess some or all the following qualifications and experience:

• High school diploma or equivalent.
• Previous experience in housekeeping or a similar role in a hotel or hospitality setting is preferred.
• Knowledge of cleaning techniques and procedures.
• Ability to work independently and efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Physical stamina to perform repetitive tasks and lift heavy objects.
• Flexibility to work varying shifts, including weekends and holidays.
• Ability to follow instructions and adhere to established procedures.
• Knowledge of safety protocols and OSHA regulations related to housekeeping operations.
• Familiarity with different types of cleaning equipment and chemicals.
• Ability to maintain a professional and friendly demeanor while interacting with guests and colleagues.

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming diverse backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace. 

We are an equal opportunities employer.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?