International Business Manager

The International Business Manager guides the implementation and execution of business plan objectives by providing operational/brand support and consultation to licensees to maximize brand equity and configurations in their respective markets.
Providing consultative support and overseeing partners/licensees in all business areas, the position is responsible for coaching and holding their partner/licensees accountable to the standards and reputation of the brand while driving sales and profitability and enhancing guest satisfaction. This position is responsible for creating growth opportunities through effective business planning, driving restaurant excellence through coaching and action planning, and building effective relationships through mutual trust and respect.
The ideal candidate is capable of managing in a multi-brand environment while meeting and exceeding goals.
This position sits within our Dubai-based office with travel expectations up to 75% of the time.

RESPONSIBILITIES

• Provide consultative support and oversight to partners/licensees in the areas of store openings, operations, and training.

  
  

• Support the successful opening of new markets, new restaurants, and onboarding of partners/licensees.

  
  

• Build and develop the competencies of the partner/licensees of the Inspire brand knowledge and operations.

  
  

• Create growth opportunities through effective business planning and drive restaurant excellence through coaching and action planning.

  
  

• Establish and maintain effective business relationships with licensees, providing information, support, and guidance.

  
  

• Utilize our coaching model by seeking first to understand, providing candid feedback, offering suggestions, and committing time and resources.

  
  

• Establish goals and communicate results; share best practices and encourage collaboration with partners/licensees in assigned areas of responsibility.

  
  

• Influence partners/licensees on the value of the people development component of their business plan and guide organizational structure and succession planning.

  
  

• Consult with their partners/licensees on new product introductions, new restaurant openings, and bakery production.

  
  

• Work with a cross-functional Inspire team for partners/Licensees to reach their business targets and profitability.

  
  

EDUCATION AND EXPERIENCE QUALIFICATIONS

• Minimum: 4-year degree or equivalent education and experience
• Minimum: 7+ years of QSR/restaurant operations experience
• Demonstrated experience in new store openings and licensee/partner consulting in a multinational environment

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

• Excellent mediation and negotiation skills

  
  

• Ability to communicate effectively in English and ability to read, write & speak the language in the assigned region

  
  

• Demonstrated experience in providing technical and operational training

  
  

• Strong relationship-building skills; able to motivate and coach with excellent communication skills

  
  

• Mindset on Customer Focus

  
  

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.