Manager of Resuscitation and Ambulance Services

Manager of Resuscitation and Ambulance Services 

An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.

• Assesses the education needs of staff related to Resuscitation training and assists in providing education programs for staff in coordination with unit managers and hospital management.
• Assists the Clinical Education department in coordinating education activities and actively participates in and collaborates with education programs delivered by the Clinical Education department.
• Teaches, supports, coaches,and mentors clinical staff to promote evidence-based resuscitation practice, knowledge, skills, and professional development.
• Liaises with hospital departments in monitoring standards of care relating to resuscitation standards. Reviews appropriate policies,procedures, and updates according to evidence-based best practices.
• Participates in and leads departmental/hospital-wide Continuous Quality Improvement.
• Participates hospital-wide and clinical committees as required.
• Integrates evidence-based research/practice into clinical and management

 processes within the clinical area.

• Promotes continuous performance improvement in daily operations.
• Investigates all incidents and customer complaints thoroughly.
• Participates in collecting and reviewing data to enhance services within the department and makes recommendations to modify the department's clinical practice based on Quality Improvement (QI) findings.
• Completes Code Blue/Pink reviews on Safe point.
• Ensures efficient functioning of all related medical equipment in the clinical areas through communication and collaboration with Biomedical Engineering.
• Supports, enforces, and interprets institutional and departmental policies and procedures to staff.
• Performs additional duties as required as per the scope of service.
• Liaises with and updates Physicians and multidisciplinary teams related to AHA guidelines updates.
• Takes part in Clinical Orientation/Resuscitation Orientation to orient new clinical staff related to Basic Life Support (BLS), Code Blue policy, and Resuscitation Quality Improvement (RQI).
• Assesses staff's Cardiopulmonary Resuscitation (CPR) skills and provides additional Training as needed.
• Maintains accurate and thorough documentation following established standards.
• Coordinates and regularly reviews Crash Carts as per American Hospital Dubai standards.
• Provides input in selecting Quality Measures related to Resuscitation and Life Support Training and collects and analyses data accordingly.
• Acts as a resource to American Hospital Dubai leadership regarding Resuscitation standards and Ambulance services.
• Develops a close working relationship with clinical staff to promotes consistent and collaborative approach in Resuscitation Management.
• Maintains current knowledge of recent advances in Resuscitation and Emergency Medical Services (EMS) based on international and local protocols, always promoting evidence-based practice—Disseminates information as required.
• Supports cardiac arrest teams and assists the resuscitation Team Leader and other caregivers with treatment recommendations.

• Bachelor's Degree/ Diploma/ Certification from an accredited College of Paramedics/EMS College in the country of origin and/or country of professional practice or Licensed Physician or Registered Nurse (RN)
• American Heart Association (AHA) Basic Life Support (BLS) Instructor Certification
• American Heart Association (AHA)Advanced Cardiac Life Support (ACLS) Instructor Certification
• American Heart Association (AHA)Pediatric Advanced Life Support (PALS) Instructor Certification

• Licensed with Dubai Corporation of Ambulance Services(DCAS) as an Advanced Life Support Instructor
• American Heart Association (AHA)Advanced Cardiovascular Life Support for Experienced Providers (ACLS-EP) Instructor Certification preferred
• American Academy of Pediatrics (AAP) Neonatal Resuscitation Program (NRP) Instructor preferred
• Licensed in the country of citizenship or professional practice

• Minimum of seven (7) years of experience in the related field with five (5) years of progressive leadership and management experience in a healthcare setting
• Minimum of five (5) years of experience as an American Heart Association (AHA) instructor
• American Heart Association (AHA)Regional Faculty (RF)/Training Center Faculty (TCF)
• Knowledge of Joint Commission International Accreditation (JCIA)
• Knowledge of computer programs/applications (e.g. Microsoft Office)
• Skills in problem-solving/critical thinking
• Skills in teaching and managing programs
• Previous Middle Eastern experience preferred

Note *  : Only shortlisted applicants will get contacted .