As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Role Summary
Our Public Affairs team is a leading voice on government collaboration and policy advocacy among the wider e-commerce industry across the MENA region. As the Manager of Public Affairs, Partners Policy, and Engagement, you will play a crucial role in shaping and executing our public affairs strategy, managing partner policies, and driving engagement with key stakeholders. You will work closely with internal teams, external partners, and regulatory bodies to ensure our policies are aligned with our business goals and regulatory requirements.
What’s On Your Plate?
Identify, monitor, analyze and report on current and future regulatory issues in all markets where talabat is active, that has direct or indirect impact on restaurant partners, or talabat commercial relation to them.
Develop and execute a comprehensive public affairs strategy to support our business objectives and enhance our reputation.
Manage partner policies communication and ensure compliance with regulatory requirements.
Build and maintain relationships with our restaurant industry associations and advocacy groups.
Represent the company in meetings, conferences, and public forums to promote our interests and address concerns of our restaurant partners.
Collaborate with cross-functional teams to ensure alignment on public affairs and policy issues affecting our restaurant partners.
Monitor and analyze legislative and regulatory developments that could impact our restaurant partners, and recommend appropriate actions.
What Did We Order?
Bachelor's degree in Public Policy, political science or related field.
5+ years of experience in the public affairs and government relations field.
Deep knowledge of the Middle East's policy environment.
Superb English and Arabic verbal and written communications skills.
Ability to work in a matrix environment and collaborate cross functionally while being accountable to public affairs matters.
Proven track record in policy partnership/campaign building.
Ability to manage multiple projects simultaneously.
Tech industry, consultancy and government projects experience are preferred.
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