Are you interested in improving packaging in Amazon’s supply chain? If packaging waste makes you cringe, Amazon’s global packaging organization may be the place for you. At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. In this role, you will be responsible for developing and scaling up sustainable e-commerce packaging standards and sustainable packaging solutions. To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with Operations, Engineering, Category, Finance, Procurement, Data Science, and Global Packaging teams to identify and execute solutions that improve Customer experience by reducing waste and damages in packaging, while also driving significant savings for Amazon. This opportunity requires excellent troubleshooting, problem solving, innovative thinking and the ability to succeed in a fast-paced, ambiguous and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving projects and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management and project management skills.
Key job responsibilities
-Manage new and existing programs, successfully delivering projects and goals.
-Work directly with key internal stakeholders, customers, and partner teams to craft and deliver packaging solutions.
-Influence design and development of packaging and associated processes.
-Work with program managers and business leaders to communicate and deliver critical business initiatives.
-Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.
-Coordinate and communicate packaging improvements and progress updates to key stakeholders.
-Data analytics and root cause analysis to identify the gaps in performance and drive actions for improvement
-Manage Packaging lab operations and testing of packaging material
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience in an operational role
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