Luxury 5*Hotel in Dubai, UAE is searching for team members to conduct brilliant operation. Reservation Agent Responsibilities are:
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.
Requirements
Experience working as a hotel Reservation Agent
Proficient in Opera, Fidelio, and other necessary computer programs
Solid written and verbal communication skills
Ability to maintain a positive, friendly attitude even under high pressure
Excellent organizational and multitasking skills
Professional attitude and appearance
Vaccinated or not against vaccination
Benefits
24 months contract
Salary 2500 AED + 250 AED Lang. Allowance + 250 AED Service Charge (from 3rd Month). In total 816 $
