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https://bayt.page.link/v1TUmrkCw1dqRip19
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Sales Associate – Virtual Client Advisor

30+ days ago 2025/12/02
Remote
Full time · Fresh graduate
10-49 Employees

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Job description

Client Engagement:

  • Assist clients virtually through Respond.io in a timely, professional, and service-driven manner.
  • Handle pricing requests, product knowledge inquiries, and resolve customer issues.
  • Provide shipping updates, order confirmations, and after-service follow-up.
  • Proactively engage in suggestive selling and outreach to drive sales.

Sales & Relationship Management:

  • Build and maintain strong relationships with clients, fostering long-term loyalty.
  • Stay current on fashion and luxury market trends to provide knowledgeable recommendations.
  • Conduct follow-up on pending and closed orders to ensure accuracy and client satisfaction.

Operational Coordination:

  • Communicate with vendors on pricing inquiries, order confirmations, and delivery updates.
  • Ensure all orders are systematically and operationally correct in internal systems.
  • Collaborate with logistics and sourcing to resolve any shipping or product issues.
  • Stay updated with internal communication, product updates, and brand standards.


Skills

  • Highly motivated, self-starter with an entrepreneurial mindset.
  • Strong organizational skills and ability to manage multiple client needs.
  • Excellent follow-up and attention to detail.
  • Passion and knowledge of the luxury fashion industry.
  • Strong communication skills, both written and verbal.
  • Prior experience in Luxury Retail (sales, clienteling, or personal shopping roles).
  • Familiarity with digital client communication tools (Respond.io, CRM systems, etc.).
  • Proven success in sales, client development, or luxury customer service.

Preferred candidate

Gender
Female
Career level
Fresh graduate
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eliteUSA fashion
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At eliteUSA, we specialize in offering a personalized shopping experience for luxury enthusiasts across the Globe. Whether you're after high-end watches, exclusive handbags, or rare jewelry pieces, we make it happen. With our deep connections in the luxury market, we can source the items you're looking for and get them delivered to your doorstep within 72 hours.

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