Job Description
Our client is a 20
year-leading online wealth management organization with headquarters in the
UAE. They are looking for experienced Relationship Managers with background in
banking, or Forex within the fintech industry. Candidate must be fluent in Chinese
to be selected for this role.
Duties and Responsibilities:
- Maintain and develop the client portfolio by giving
tailored support and access to data our clienteles requirement.
- Offer excellent client experience and act as POC to
our HNWI solving any kind of disputes and proposing support across their transaction
with us.
- Guarantee to reach KPIs (net deposits/ active traded
clients/ call time, etc.);
- Improving customer service quality/experience,
efficiency and lucrativeness;
- Answering e-mails, assisting with client deposits,
trading, withdrawals, client training;
- Collaboration with related divisions to resolve
concerns and grievances in a sensible manner;
- Providing precise data to clienteles concerning
business’s products and services;
- Arranging and giving financial market apprise on
regular basis;
- Updating reports in a daily, weekly, and monthly
manner in relation to customer portfolio;
- Updating in-house systems with correct information;
- Giving feedback to appropriate departments regarding
client’s expectations and issues.
Requirements- Bachelor’s degree (Business, Finance, Economics or
relevant field)
- 1 – 2 years’ relevant experience in Trading and Sales
industry.
- MUST be a native Chinese speaker in communication and
writing skills.
- Passion about financial market and trend.
- Ability to provide Expert Services.
- Flexible work rotation.
- Significant trading experience would be an advantage.
- Global Equity trading experience will be an advantage.
- Computer literate.
- Knowledge of technical and fundamental analysis.
- Excellent numerical/mathematical abilities.
- Target oriented with the ability to work with
initiative and within a team.
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified