Senior Officer- CCB & IB Account Maintenance (Emiratization)
Full-time Sub Division: Group Operations Division: GCOO
Company Description
Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry
Job Description
JOB PURPOSE: Complete Business Banking cash and trade channel setups as a Maker in electronic systems i.e Fab Online, iBanking etc. Ensure high quality and efficient processing of new and maintenance requests in bank systems, at minimal errors (first-time-right setup). Setup and maintain electronic filing systems for records, correspondence, and other material. Provide daily and weekly statistics of inflow, outflow, and rejections. Review and respond to the assigned/relevant set-up/maintenance related emails within 24 to 48 hours. Accept/Reject allocated BPMS tickets based on the quality/completeness & correctness of the application received from BBG Relationship Managers. Improve the turn-around time, reduce operational errors while process set-ups both new and maintenance.
Qualifications
QUALIFICATIONS & EXPERIENCE: Knowledge:
Solid understanding of documentation interdependencies between account structures, payments, collection, and electronic banking solutions. Good knowledge of Microsoft applications. Fair understanding of administrative functions. Language proficient: fluent (business) English.
Key Attributes:
A self-starter, motivated, with aptitude and willingness to undertake self-learning. Able to handle confidential information. High standards on accuracy and completeness. Tenacity and follow-through on agreed action items. Taking initiative. Must demonstrate a keen interest to learn the business and its processes, in order to best support management, the teams and clients.
Experience:
At least 1-2 years’ experience in a similar role or competencies in their recent career.
Skills:
Good communication skills. Good organizational and planning skills. High level of interpersonal skills. Problem solving skills. Team player. Ability to manage high workload within a pressurized environment. Strong work ethic – willingness to take a ‘hands on’ approach.
Education:
• Relevant Degree in business, finance, administrative, related field or equivalent.
Job Location
Senior Officer- CCB & IB Account Maintenance (Emiratization)
One FAB Tower, Abu Dhabi, United Arab Emirates * Full-time
