Location: AE
Job Requisition ID: 160467
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The B2C Sales Development Manager lay a pivotal role in driving sales growth and expanding our customer base. You will be responsible for developing and implementing strategies to identify and nurture sales leads, driving footfall to our showroom and ultimately converting into sales orders. This role requires a dynamic individual with strong sales driven mindsets and a deep understanding of planning and running B2C automotive customer events.
What you will do:
Drive the funnel conversion: achieve your own monthly Sales target KPIs Boosting our sales ambitions, this resource will sparkle and energize our traditional showroom ambiance to a lively and delightful BYD brand experience Marketing Calendar Strategy: a knowledgeable and strategic resource will develop and create a special Marketing Calendar, which will be aligned to its own event sales campaigns to help achieving our sales targets Customer Footfall Traffic: accountable to lead customers to our showroom, with appealing events catered to their needs, they will provide great customer traffic by targeting the right audience and through the right channels, launching exclusive deals Showroom Events Execution: a hands-on team player, will take the accountability to execute and oversee the events (including suppliers and teams involved), which will enable our showroom staff to focus on providing best in class customer service. Engage with potential partners to improve the brand visibility Reporting: as part of the learning process, regular reports shall be created, highlighting KPI achievements (compared to previous set targets), lessons learned and activities from our competitors. AFEMC believes in the power of evolving – we understand this is a new role and we will all learn through this together – as long we have a reporting process. Budget Control: providing amazing customer experience is a must, but it also needs boundaries – when it comes to spending. A responsible resource needs to carefully manage all related costs within the expectations. Responsible to enhance in-store sales conversion, developing the showroom customer centric activities through the creation of a coherent Marketing Calendar planning and executing weekly showroom events by managing suppliers and respective teams involved. Work as part of the Sales Team and will also be responsible to strategize sales campaigns, enhance customer traffic and promote sales conversion activities. Act as a key role to enhancing the path to purchase for our customers, through promoting a joyful and interactive experience at our showrooms. This role will work in a fast-paced environment and collaborate with internal departments (showroom Sales team, Marketing, Digital etc.) by experimenting and bringing new solutions to meet our customer needs and pain points.
Required skills to be successful:
Previous experience in a Sales related position Previous experience dealing with Automotive Showroom customer events Accountability, collaboration and capable of working in a Team environment. Hands-on and proactive attitude MS Office package, Windows, Outlook, Internet/Intranet access skills
About the Team:
This role will be reporting directly to the Retail Director.
What equips you for the role:
Bachelors Degree in Marketing, Business Administration or a related field. 3 years’ sales experience Automotive experience with Dealership events and sales campaigns (GCC or abroad) Proven track record of developing and organizing dealership events (B2C) Experience with matrix environment and coordinating different stakeholders Proven track record of developing and organizing dealership events. Experience with matrix environment and coordinating different stakeholders. Sales driven mindset. High energy profile to run events with sales staff, dealing directly with customers. Accountability to make successful events to promote dealership traffic and drive sales target achievement. Microsoft Office package (PowerPoint, Excel, Word). Budget management experience. Proficient in English.
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as EV brands. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
This is Al-Futtaim Automotive and we empower talent to move forward.
