Research and Subscription Assistant

The Company

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The Team and Job Summary

We are seeking a highly motivated and detail-oriented individual to join our Subscription Management – Research Services Team. As a member of this team, you will play a critical role in managing our organization’s research subscriptions, ensuring efficient access to valuable resources and databases. This position requires strong organizational skills, excellent communication, and the ability to collaborate effectively with various stakeholders.

Responsibilities:

• Subscription Management:
  • Administer and maintain research subscriptions, licenses, and access credentials.
  • Monitor subscription usage, track renewals, and negotiate contracts with vendors.
  • Collaborate with finance and procurement teams to ensure timely payments and compliance.
• User Support:
  • Assist users in accessing subscription-based resources.
  • Troubleshoot access issues, provide training, and address user inquiries.
• Vendor Relations:
  • Establish and maintain positive relationships with subscription providers.
  • Evaluate new subscription offerings and recommend cost-effective solutions.
• Data Analysis:
  • Analyze usage data to optimize subscriptions and identify cost-saving opportunities.
  • Prepare reports on subscription utilization and trends.
  • Data Mining from different online and offline resources using tools.
  • Professional experience in managing and maintaining large Data sets.
• Collaboration:
  • Work closely with research teams, IT, Legal and Finance to align subscription needs with organizational goals.
  • Participate in cross-functional projects related to research services.
  • Coordinate with Project team for D365 task and queries.

Required Skills and Qualifications:

• Bachelor’s degree in a relevant field (Commerce, Finance, Business Administration, etc.).
• Minimum of 2-3 years in subscription management, vendor relations, or a related role. Research experience would be a plus.
• Familiarity with subscription databases (i.e. Capital IQ, Factiva, Pitchbook, ORBIS, Bloomberg etc.), library systems, and other research tools would be a plus.
• Ability to analyze usage data, track trends, and make data-driven decisions.
• Excellent written and verbal communication skills.
• Strong organizational skills and meticulous attention to accuracy.
• Ability to work effectively in a team environment and across departments.
• Proactive approach to identifying and resolving issues.
• Comfortable working UK hours (01.30pm – 10.30pm IST/09.00am – 6.00pm BST)
• Comfortable working in a dynamic and evolving research environment.

Physical and Mental Job Qualifications

Prolonged periods of sitting at a desk and working on a computer.

We welcome applications from individuals with disabilities. If you are an individual with a disability and would like to request a reasonable adjustment in relation to any of the above, please email jobs@jsheld.com and include “Applicant Adjustment” within the subject line with your request and contact information.

Some of the Benefits We Have Include

J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs

Our flexible work environment allows employees to work remotely when needed
Generous Annual Leave Policy
Comprehensive Medical Insurance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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