Installing, configuring, maintaining, and updating the Teams/SharePoint platform.
Adding users (Active Directory), controlling access to document libraries, setting permissions, assign and manage proper licensing.
Develop policies and processes for cloud app security and handling O365 account alerts and multifactor authentication.
Manage and support Office 365 applications, such as OneDrive, Azure, Exchange, or other licensed O365 features.
Create policies around the proper use of Office 365 services and support.
Keep up to date with SharePoint developments and performing version updates and upgrades.
Implement compliance and enforce ownership of applications and site content with stakeholders.
Technology Development and Deployment
Develops software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions.
Develop reports for management, with potentially multiple data sources both inside and outside of Office 365.
Vendor Management
Interfacing with 3rd party vendors.
Own vendor relationships
End-User Support
Respond to and manage support tickets in the SolarWinds system
Continuous Improvement
Drive Customer and Employee Success by seeking opportunities for improvement.
المهارات
5+ years SharePoint/Teams experience required.
2+ years experience as a SharePoint/Teams administrator, 250+ Users.
Knowledge of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups.
Basic scripting and development skills using PowerShell.
Demonstrated focus on customer service skills and ability to communicate clearly and effectively to a wide variety of audiences.
Extensive experience with management and troubleshooting tools, such as PowerShell, Reporting tools, ULS logs, etc.
Contributes to overall team goals and project management through effective communication, a positive attitude, and team collaboration.
Microsoft certified in one or more O365 technologies. Azure, SharePoint, Teams, O365 platform.
Experience with advanced O365 E3 or E5 business functionality a definite plus. DLP, Intune, Defender, endpoint management, etc.
