The Service Agent’s role is a client service facing and key revenue generating position to the Company. This position has the primary responsibility to service customers, build relationships with existing clients, and drive sales conversion.
Major roles and responsibilities will include but not be limited to the following:
IRC is one of the leading providers of Human Resources services in the Middle East and Africa region, dedicated to offering turnkey solutions to clients looking to outsource HR related functions to experts. To focus on their core business, clients hand over partial HR responsibilities to us, allowing them the opportunity to grow and expand to their full potential. IRC functions under two pillars, offering a range of services; Outsourcing and Talent Acquisition. Together these divisions cover a wide array of functions, from outsourcing and outplacement to staff leasing, from talent acquisition and executive search to recruitment, consulting, and more. Since our inception in 2001, we have committed ourselves to providing innovative HR solutions with our clients and candidates at the core of all our services. We strive to fulfill your needs, to take on the burden of your HR functions so you can focus on your business, to guide competent candidates into relevant opportunities, and to provide workforce solutions that improve the efficiency of your business.
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